There are benefits of using wireless technology in businesses, as firms can gain a universal access to information and applications. The use this technology enables people and mobile devices to gain access to information globally 24/7 from either their homes or their office desks. Wireless technology is a beneficial process for firms as it enables the automation of business processes. Hence indicating that wireless devices are able to centralise business processes and abolish processes that prove to be unnecessary, for example. products may be ordered using a wireless device such as an iPhone rather than a computer. Wireless technologies also have benefits for a business as technology allows convenience to be achieved. Employees are able to access the internet to check their emails or to engage on online teleconferencing online from the airport or from their homes. The overall benefits of using wireless technology are the ability to have mobile machines, less hardware/IT infrastructure required, increased productivity as processes/systems are available 24/7, greater convenience, universal accessibility.

unknown, 2010, Apple store, www.applestore.com
2. Describe the business benefits associated with VoIP?
There is an advantage of using VOIP for firms as it uses TCP/IP technology to transmit phone calls using internet technology enabling calls to be transferred at a faster rate. VOIP does not have traditional cooper wire running through the users house and it prevents consumers from being reliant on Optus or other telecommunication providers for voice traffic. The use of VOIP disinter mediates the use of a phone line, which demonstrates to be much cheaper than traditional methods of calling people. Hence, VOIP shows to be beneficial for firms as it involves cheaper telephones and lower operating costs. VOIP services are also easier to relocate for if a firm moved its business and its convergence provides lower cost connectivity.
I.T systems, 2010, VoIP, http://www.youtube.com/watch?v=QDNxVwQwj2U – what is VoIP
3. Compare LANs and WANs?
LAN stands for Local area network and are designed to connect a group of computers in proximity of each other which, enables sharing of resources e.g. files, printers through authentication and authorization and connects to other LANs and to the internet. WAN stand for wide area network and it spans a large geographic area e.g. state or country and connect multiple smaller networks e.g. local area networks Data communication links between companies and suppliers or customers successfully. This is a strategic advantage for example a smash repairs company system in Sydney are connected with the insurances systems around Australia. LANs connect computers in close proximity to each other, whereas, WANs connect computers dispersed over a large geographical region.
LAN Network, 2008,http://www.youtube.com/watch?v=_u3hNRZWMcc
- viual example of LAN
- Example of WAN
French, V, WAN Network,2009,http://www.youtube.com/watch?v=Z8sqPruWG6Y
4. Describe RFID and how it can be used to help make a supply chain more effective?
RFID are the initials that stand for Radio Frequency Identification, and it uses active or passive tags in the form of chips or smart labels. A RFID is a small device that can send information back to a large database. RFIDs are beneficial for the supply chain as movement of goods and services from manufacturers to customers can be tracked using an RFID scanner. This promotes efficiency and productivity and allows stock that is on 'par level' to be counted systematically. They can store unique identifiers and relay this information to electronic readers. RFID tags are smaller than a grain of sand and combine tiny chips with an antenna. RFID can be used to help make a supply chain more effective because RFID’s are regularly used in the tracking of inventory and hence they will be able to replace barcodes and allow the transmission of stronger and more accurate data. The unusual uses of RFID includes, preventing toilets from overflowing ,identifying human remains, getting into nightclubs, cooking with robots, timing athletic events. There is a common use of RFID which includes passports contain chips that instantly send data regarding the time/place of a passenger and transportation eTags are used to pay tolls.
Baltzan et al, 2009, Business Driven Information System, Mc Graw Hill, Sydney
- Example RFID
5. Identify the advantages and disadvantage of deploying mobile technology?
The advantages associated with deploying mobile technologies in firms include, financial services – use of wireless banking, payments which hence create efficiencies , wireless electronics payment systems – can pay bills online using wireless technologies, mobile wallets – technologies enable cardholders to make purchases online, enables staff to access wireless devices wherever they are to engage in business e.g. responding to emails or engaging in a teleconference from an airport, allows users to access information if they are not near a wired computing device which hence crates a mobile workforce and allows real-time processing. The disadvantages associated with deploying mobile technologies in firms includes security risks of conducting banking online are critical, may negatively impact on staff as they may be inclined to work when wouldn’t traditionally if such technology didn’t exist, mobile technology is very insecure if it has not been set up correctly, radio signals may be detrimental to users health, and privacy issues exist which exists through hacking in. mobile phones with cameras and blue-tooth systems.
- Example of mobile technology


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